Privacy Policy

AuraLux Export ("we", "us", "our") respects your privacy and is committed to protecting the personal data you share with us through this Website. This Privacy Policy explains what data we collect, how we use it, and the choices available to you.

We collect information you voluntarily provide via enquiry forms, quotation requests and email — including your name, company name, country, email address, phone / WhatsApp number, and any message content. We also collect limited technical data such as browser type, device information and page-view data via cookies and analytics.

Your data is used to respond to your enquiry, prepare quotations, negotiate and fulfil orders, provide customer support, send occasional product updates (only where you have opted in), and comply with legal obligations. We do not sell your personal data to any third party.

We may share limited information with trusted service providers who assist us in operating our business — such as freight forwarders, banks, hosting and email providers — under strict confidentiality obligations. We may also disclose information where required by law or to protect our legal rights.

We retain enquiry and order data for as long as is necessary to fulfil the purposes described above and to comply with legal, accounting and reporting requirements.

We implement appropriate technical and organisational measures — including encryption in transit, restricted access and secure hosting — to protect your data. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

Subject to applicable law, you may request access to, correction of, or deletion of your personal data, and object to or restrict certain processing. To exercise these rights, contact us at auraluxexport@gmail.com.

Our Website uses cookies and similar technologies as described in our Cookie Policy.

For any privacy-related questions:
Email: auraluxexport@gmail.com
Phone / WhatsApp: +61 489 987 340